Origin of Cases / Enquiries

• Chief Minister's / Chief Secretary's Directives
• Departmental References
• References from NAB
• Special Assignments assigned by Chief Minister / Chief Secretary Sindh
• General Public Complaints

Procedure for Handling Complaints from General Public

Complaints received directly from general public are examined in the light of provisions contained in Sindh Secretariat Manual. Anonymous applications are usually not entertained. However, in case of complaints of public importance or serious nature, the matter is referred to the concerned department / office to obtain comments or a detailed report. After examination of the reply of department/office concerned, or in case no response is received within reasonable time, and if sufficient grounds exist for further enquiry, Chief Minister’s Inspection, Enquiries & Implementation Team Department initiates a summary for Chief Minister Sindh for seeking orders / approval for institution of enquiry.